Knowledge Base2019-07-23T18:34:21+00:00

Learn. Teach. Grow.

A Principle of Success

Door-to-Door Sales Tips

Fuel your hustle with knowledge. Check out these door to door sales articles to maximize your success in the field.

Pinium — the essential element of security sales

Guides and Updates

Learn more about Alliance’s exclusive customer relationship management system, Pinium. Explore the latest updates or brush up on our how-to guides for best practices of using Pinium to manage your customers and technicians.

Explore the Pinium Knowledge Base

Frequently Asked Questions

Find quick answers to our most common questions.

How can I get an ID badge?2019-07-18T15:21:15+00:00

As an Alliance Authorized Dealer, you can contact your account manager or point of contact at Alliance to have a badge made and shipped to you. See our contact information below.

Do I have to use your technicians or can I use my own?2019-07-18T15:13:59+00:00

Within Pinium, you have the option to book directly to your own technicians or ours.

Who is your monitoring partner?2019-07-18T15:25:09+00:00

Safe Home Security.

When are my accounts funded?2019-07-18T15:24:37+00:00

We have a 7 day Monday through Sunday funding cycle.

Can I purchase my equipment through you?2019-07-18T15:23:58+00:00

Yes, you can visit store.pinium.com to stock your inventory with everything from security and automation equipment to marketing material for your sales team.

Our Contact Info

General Inquiries

866-349-3761

Account Validation/QC

800-385-5066

Option 1
Scheduling

877-746-2559

Option 1
Customer Service/
Tech Support

877-746-2559

Option 2

Questions?

Let Us Reach Out.

Whether you have questions or are interested in joining the Alliance Dealer Program, we can help. Call us or fill out the form, and we’ll follow up with you.